How Venquis Enabled Crabtree & Evelyn’s Global Digital Transformation
Luxury body care retailer Crabtree & Evelyn partnered with Venquis to execute an ambitious digital transformation, shifting from a traditional bricks-and-mortar model to a fully digital presence. This strategic move aimed to support global expansion, increase agility, and revolutionise the customer experience.
Venquis played a critical role by sourcing and deploying the skilled technical talent needed to successfully migrate operations online and modernise the customer journey.
Crabtree & Evelyn’s Exclusive Partnership with Venquis Streamlined Talent Acquisition for Digital Transformation
Crabtree & Evelyn’s challenge was that it needed to migrate operations online to support global expansion, thus modernising its customer experience. Finding and deploying skilled technical talent that could manage this migration to a new global e-commerce platform effectively and swiftly was key to the company’s digital transformation.
Venquis was onboarded by Crabtree & Evelyn as its exclusive partner, providing a comprehensive staffing solution tailored to the company’s digital transformation requirements.
The process began with an in-depth market analysis to identify the specific skills required. Venquis then created a project roadmap and delivered a flexible interim staffing solution. This included sourcing a diverse team of IT specialists with proven industry experience:
Project Managers
- Business Analysts
- Developers
To handle the data migration and e-commerce platform integration.
Partnering with Venquis Accelerated Crabtree & Evelyn’s Global Expansion Into New Markets
By partnering with Venquis, Crabtree & Evelyn’s hiring time was reduced to an average of two weeks. We placed more than 15 specialists over the course of two years – some of which are now retained to support long-term solutions.
Crabtree & Evelyn were able to adapt, propel their brand onto a global stage and undergo digital transformation that allowed this internationally recognised brand to access new markets.
Working with Venquis has been a joy. They’re responsive, focused, and empathic. I’ve built a team with their help; I get great candidates who are properly briefed and ready for our priorities, challenges, and environment.
– Global Programme Director, Crabtree & Evelyn, Paul Harrop (former)
Key Takeaways
Digital Transformation for Global Expansion
Crabtree & Evelyn aimed to move from physical stores to a global e-commerce platform to enhance customer experience and support international growth.
Technical Talent Sourcing
Venquis provided the specialised talent needed to execute a smooth and rapid migration to a fully digital model.
Success Through Strategic Staffing
Venquis’s involvement was crucial to ensuring a seamless digital transition, helping the brand expand its global reach.