Six roles needed for your digital transformation team
Harnessing the right tech with the right team
Automation, ChatGPT, and AI tools are reshaping the business world. This new technology brings powerful capabilities to organisations, their departments, and their employees. To implement this new technology and enjoy the benefits of automation, AI, and ChatGPT, you’ll need to hire for specific roles and job titles.
Chief Technology Officer (CTO) or Chief Information Officer (CIO)
A CTO or CIO will drive the technology strategy to ensure that automation, AI, and ChatGPT initiatives align with business goals. They will oversee the implementation of these solutions and allocate resources.
Strategists identify areas where automation and AI will drive efficiencies. They are instrumental in improving processes and reducing costs. They collaborate with stakeholders to determine automation projects’ feasibility, scope, and impact.
Data scientists play a vital role in utilising AI and automation. Data scientists analyse and interpret datasets to extract insights, build predictive models, and develop machine learning algorithms. Using data-driven insights, they identify patterns, optimise processes, and drive decision-making.
Specialising in designing, developing, and implementing AI solutions, AI engineers and developers work in natural language processing (NLP), machine learning, computer vision, and deep learning. They will work with data scientists to integrate AI capabilities into existing systems.
Automation Architects assess business processes to identify opportunities for automation and define the architecture and framework for these projects. By collaborating with stakeholders, they ensure that automation solutions are seamlessly integrated and efficient.
ChatGPT Developers focus on building conversational AI solutions using ChatGPT or similar technology. ChatGPT Developers understand natural language processing (NLP), dialogue management, and chatbot development. They will work with stakeholders to understand the requirements needed to deliver effective solutions.
Change Management Specialist
Automation, AI, and ChatGPT bring organisational changes, and a change management specialist helps manage the transition. They will ensure smooth adoption and minimise resistance from employees through communication, training, and ongoing support.
These are some of the roles involved in projects driving automation, AI, and ChatGPT. Depending on the size and complexity, other roles, including project managers, business analysts, solution architects, and domain experts, might be needed. Having the right people in place ensures the successful implementation and utilisation of these technologies.