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Technical Specialist

Technical Specialist

  • Location

    London, England

  • Sector:

    Investment Management

  • Job type:

    Permanent

  • Salary/Rate:

    £50000.00 - £60000.00 per annum + Bonus and Pension

  • Contact:

    Jack Waller

  • Contact email:

    jwaller@veqnuis.com

  • Salary high:

    60000

  • Salary low:

    50000

  • Job ref:

    BBBH14533_1597251933

  • Published:

    about 2 months ago

  • Expiry date:

    2020-09-07

  • Startdate:

    ASAP

  • Consultant:

    #

**Infrastructure Engineer** **Permanent** **Cloud** **Infrastructure** **Windows**

Salary: £50,000-£60,000

Location: London/Newcastle (Based in London)

My client, a leading Wealth Management company, is looking for a Technical Specialist within the Infrastructure Operations team, to provide technical expertise and operational support across a range of infrastructure platforms and services. The role will also have the responsibility for the coordination of activities required to support the running of the infrastructure services.

Responsibilities include

  • Lead, and form part of, a team of infrastructure engineers providing operational support and maintenance for 800+ Windows servers across a range of production and test environments, supporting business-critical infrastructure and application services
  • Provide excellent technical support cover each weekday (08:00 to 18:00) and efficient resolution of incidents and problems via defined ITSM processes and procedures, minimising impact to internal and external business users
  • Optimise, monitor, maintain and improve all infrastructure services, providing an efficient, reliable and secure infrastructure that follows industry best practice
  • Contribute to the delivery of business projects involving new or updated infrastructure services, including working with both on-premise and Cloud based systems (and a mixture of vendor / internally developed applications)
  • Coordinate the wide range of activities required to deliver a strong infrastructure operations service (e.g. call out/shift rotas, BAU infrastructure upgrades/maintenance)
  • Assist with regular operational activities (e.g. disaster recovery tests, on-call support and out of hours working, as required))

Experience

  • Hands-on experience as a lead operations engineer in an infrastructure operations support function including very good understanding of ITSM processes and ways of working (e.g. incident, request, problem and change management)
  • Experience in all aspects of enterprise Windows platform management with versions up to and including Windows Server 2019.
  • Support and development of core infrastructure services, including:
  • Windows Server 2012/16/19
  • Virtualisation technologies (VMware)
  • SAN and file storage technologies
  • Active Directory
  • Backup and Recovery tools (e.g. eVault, Azure Backup, Recovery Manager for AD)
  • Configuration Management tools (e.g. SCCM, Group Policy)
  • Automation tools (e.g. Powershell, Git, Azure DevOps)
  • Cloud technologies (e.g. Azure AD, Azure Site Recovery)
  • Monitoring tools (e.g. SCOM, Nagios, Solarwinds)
  • Security tools (McAfee AV/ePO, Microsoft Defender)
  • 5+ years specialising in Windows server infrastructure operational support, including administration of on-premise and cloud IaaS/PaaS/SaaS platforms (particularly Microsoft Azure)
  • Experience of vulnerability management processes and software update deployment via SCCM
  • Experience of working collaboratively with multidisciplinary teams with a focus on supporting highly available services
  • Experience building infrastructure maintenance plans and other processes required to ensure the smooth running of an infrastructure operations service
  • Awareness of automation, including automated build processes, environment setups, testing scripts, deployments and reporting
  • A Financial/Wealth Management Services background is advantageous but not essential

Skills

  • Excellent troubleshooting & diagnostic skills, including the ability to work well under pressure and follow investigations through to logical conclusions
  • Excellent organisational and interpersonal skills and the ability to work with other teams in order to understand technical requirements and provide guidance in relation to Windows and cloud-based infrastructure services
  • Commitment to quality, accuracy, and reliability of services provided
  • Ability to produce and maintain accurate documentation and a readiness to share knowledge
  • Ability to deliver high quality solutions within tight project timelines and SLAs

If you think you are a good match for this role then please apply and expect a response within 48 hours.