Transforming operational efficiencies for a leading retailer

Our client, a leading retailer, was looking to harness mobile technology to improve their customer experience and set themselves apart from their competitors (thereby increasing sales!). They recognised that by improving their legacy IT infrastructure they would be able to drive operational efficiencies and embrace the mobile revolution, positioning themselves for future business growth.

The business therefore embarked on a change programme, creating the in house capability for delivering fast ongoing transformation across various practices and numerous locations. Our client was able to secure an experienced mix of 4 permanent and contract employees who have enabled them to meet their short term objectives. Each hire was benchmarked against the Venquis Competency Framework.