Exceeding a new client’s expectations with pace, cultural fit and skillset

The UK's largest peer-to-peer lending service, a fast-growing company at the cutting edge of retail financial services across Europe, approached Venquis to assist with souring a senior-level business analyst contractor. This client had not used us previously but the operations manager there had received a recommendation so gave us a call. That afternoon, we visited the client to meet the operations manager in person and take a full brief.

The business analyst, who was needed immediately, would be tasked with documenting the organisation’s current processes. As well as previous relevant experience, the client had specific requirements around cultural fit; the successful candidate would suit a small, but dynamic and fast-paced environment.

We started searching immediately and within 24 hours sent across the CVs of two strong, suitable candidates, both of whom were able to start straight away. Interviews were arranged with both and our client offered the position to his preferred candidate just four working days after we received the brief. Furthermore, the candidate accepted the position and started his contract within seven working days of the original call.

Our client was delighted that we had more than met their expectations on cultural fit, skillset and pace.