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United Kingdom

Program Management Office Lead

We are looking for a Program Management Office Lead to support the successful management of our international change and ICT projects. Do you have the ability to lead a Program Management Office and do you want to contribute to our further international growth in a dynamic and informal team? Then we might be looking for yo

The PMO is currently set-up and should be further professionalized and your role is to drive this further professionalization. In this role you are the right hand of the Program Director.

The primary role of the PMO Lead is to establish and maintain program management standards, processes, and best practices, ensuring that projects are executed efficiently. Further, the PMO Lead enables the optimal usage of resources and helps our business achieve strategic objectives.

You establish a project governance framework with a structured approach to govern the different parts of the program. You work with various stakeholders like team members, project managers, project sponsors, investors, clients, etc.

Over time the role will expand into portfolio management to govern the multiple change and ICT projects within Kiwa. This would include ensuring efficient portfolio execution and the successful achievement of strategic objectives. You will establish a robust portfolio governance framework involving key stakeholders, aligning portfolio with business goals, and facilitating informed decision-making.

Your key responsibilities

One of the core PMO Lead roles and responsibilities is to centralize information and deliver it to the right stakeholders. It is to ensure that the management makes informed and timely decisions for the success of the program. Following are some examples of management reporting:

  • Overall progress and health of projects
  • Status of milestones and deliverables
  • Financial information about the budget, forecast, actuals, margins, etc.
  • Project risks and progress on mitigating these risks
  • Operational efficiency and project performance
  • Effective management and utilization of enterprise resources

Key factors of success:

  • Provide comprehensive management reports
  • Forecast and enable resource capacity planning
  • Plan and schedule resource efficiently
  • Streamline and automate processes and workflows
  • Reuse project learning and knowledge
  • Mentor and train project managers
  • Establish a good working program governance structure

We believe that the following combination of education, certifications, and hands-on experience will empower you in the PMO Lead role at Kiwa: 

  • Proven ability to lead a Program Management Office, facilitating decision-making on prioritization of projects in line with short- and long-term business goals;
  • Strong skills in planning and scheduling resources efficiently, with the ability to forecast and enable resource capacity planning to support project demands;
  • Extensive experience in streamlining and automating processes and workflows, ensuring enhanced efficiency and effectiveness in project delivery;
  • Demonstrated expertise in conducting ongoing risk assessments, developing mitigation strategies, and implementing risk management practices across diverse projects;
  • Excellent communication skills with a proven ability to facilitate team collaboration and communication, fostering an environment conducive to successful project outcomes;
  • Track record of mentoring and training project managers, contributing to the development of a high-performing project management team;
  • Adept at establishing and maintaining a robust project portfolio governance framework, defining clear roles, responsibilities, and decision-making structures.

Education and Experience 

  • A Bachelor’s or Master’s Degree, preferably in Business Administration, Project Management, or a related field;
  • Certifications like Management of Portfolios (MoP), PRINCE2, Agile/Scrum or equivalent certifications are highly desirable;
  • A minimum of 8 years of experience in PMO and experience in Project Portfolio Management;
  • Proven track record of collaborating with cross-functional teams, implementing best practices, and delivering successful outcomes in complex, international environments;
  • Familiarity with project management tools, ERP systems, and a strong aptitude for leveraging technology to enhance project efficiency;
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions and provide insights for continuous improvement;
  • Excellent written and verbal communication skills in English, with the ability to present complex information in a clear and concise manner;
  • Ability to thrive in a fast-paced environment, adapting to changing priorities and evolving business needs.
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Interested? Send your CV to esears@venquis.com