Technical Support Analyst

Job Title: Technical Support Analyst
Contract Type: Permanent
Location: Redhill, Surrey
Salary: £40000.00 per annum + bonus and benefits
Start Date: ASAP
Reference: BBBH6117_1490087513
Contact Name: Chima Amechi
Contact Email: camechi@venquis.com
Job Published: March 21, 2017 09:11

Job Description

A leading, specialist Global Insurance broker is seeking a dynamic and passionate Technical Support Analyst to be rsponsible for the customer interaction and resolution of technical requirements and problems.

You will be working on the company's internal Pensions Administration system and the external client facing self administration system.

It is an excellent opportunity if you are looking to take your career to the next level. Training and a development strategy will be provided as well ast the opportunity to work with the Development and consultancy aspect of the business.

If you have a passion for problem solving, then this is the perfect role for you.

The role will involve:

  • Efficiently troubleshooting and resolve complex problems
  • Regularly update Customers and Stakeholders on ongoing troubleshooting and resolution efforts
  • Responsible for application software delivery
  • Assisting in growth of support team.

The ideal candidate will:

  • Strong techical and troubleshooting experience
  • Unix/Oracle database experience
  • Good understading of Platform knowledge
  • Desire to grow and develop, professionally

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