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IT Manager - App Support

Job Title: IT Manager - App Support
Contract Type: Permanent
Location: Luxembourg
Industry:
Salary: €100000.00 - €110000.00 per annum + package
Reference: BBBH6041_1488456205
Contact Name: Jamie Allen
Contact Email: jallen@venquis.com
Job Published: March 02, 2017 12:03

Job Description

Role: IT Manager - Application Support (Permanent)

Location: Luxembourg

Company: Leading Asset Management firm

Reports into: Head of Production Support and Head of Technology Continental Europe

An Application Support Manager is needed by a leading asset management firm to manage a small team of DBA and App Support professionals. The main objectives of this role are:

  • To manage application issues all the way through to successful resolution
  • Supporting business applications by providing 1st and 2nd line support
  • Work closely with the development team in order to identify and resolve issues

Scope:

  • Applications supporting EMEA
  • Technical incident management and ownership
  • End user queries and processes
  • Support through the week and weekends

Responsibilities:

This role reports directly into the European Head of Technology in Luxembourg and the Head of Production Support based in the UK.

  • Support/Manage all in-house built and vendor applications
  • Liaise with IT Development, IT Infrastructure and Technical Services to trouble shoot
  • Work with all third-party vendors to resolve complex issues

Skills/Experience:

  • At least 5 years working as an Application Support Manager/Lead
  • Good knowledge of database concepts
  • Experience working in a trading environment
  • Experience with financial applications
  • Strong T-SQL, Oracle, MS SQL Server
  • ITIL Certification

Get in contact with Jamie ASAP on 0203 405 3521 / jallen@venquis.com

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