Global Service Operations Manager (ITIL)
This is an IT transformation journey to simplify, standardise and centralize the technology landscape. The objective is to create the foundation from which it can drive the digitization agenda of the newly formed cluster of Transport & Logistics brands. The first step in the IT Strategy is to put in place a core IT team that can deliver standard IT services.
A vacancy exists for a Service Operations Manager ITIL
Responsible for the leadership and management of the Service Options Team with the overall accountability of Service Operations functions including continuity, maintenance, end-user computing, service level management and security operations.
The Service Operations Lead will be responsible for the acceptance of new services from the Service Delivery organization, integration of process with the Application Management organization and delivery of services into the Operation organization.
SKILLS/EXPERIENCE & QUALIFICATION