Contact Centre Project Manager

Job Title: Contact Centre Project Manager
Contract Type: Contract
Location: London, London
Salary: £400 - £500 per day
Reference: BBBH5308
Contact Name: Isaac Miller
Contact Email: imiller@venquis.com
Job Published: August 25, 2016 10:18

Job Description

*Contact Centre Specialist - Contract - Up to £500 per day - 3 Months - Local Authority - Central London*

Currently working with a local authority in central london that require a contact centre specialist that has specialist knowledge in contract documentation. They require extensive experience in writing contracts for contact centres in the public sector. The chosen candidate will report into a Project Manager and liaise with the procurement lead to deliver the councils proposals.

The council are procuring services across contact centres, revenue and benefits and also parking. Thus the specialist candidate must have experience in procurement and be comfortable with contact centre contract compilation. The selected candidate will need to be able to help the council put together a good contract with good commercials for the contact centres and have the right performance measures, KPIs etc in place.

The ideal candidate must have;

- Contact centre contract compilation experience
- Contract documentation experience
- Contact centre experience in local authorities
- Procurement experience
- Stakeholder engagement
- Good communication

If interested, please get in contact ASAP; imiller@venquis.com or 020 3405 3517

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