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Business Analyst

INFORMATION ABOUT THIS JOB

Job Title Business Analyst
Contract Type Permanent
Location London, England
Salary Up to £40000.00 per annum
Job Published about 1 month ago
REF BBBH7981_1529489164
Contact Name Soni Dobra
Contact Email sdobra@venquis.com

Job Description

Job Title: Business Analyst

Scope: Work on huge ERP trnsformation project and provide analysis skill, advice and experience to any IT software enhancement prioritised within the IT Department or the Application Roadmap.

Duties and responsibilities:

Business Analysis

  • Gathering, understanding, documenting and validating business requirements, by engaging with a full range of stakeholders from sponsor to end user.
  • Translating the business requirements into a set of functional and non-functional system requirements.
  • Providing detailed estimates for all business analysis tasks.
  • Leading the business departments in the creation, amendment and/or refinement of their business processes, whilst ensuring they retain ownership for them.
  • Acting as the communication link between the business stakeholders and all solution providers, whether internal developers, third party software vendors or a mixture.
  • Working collaboratively with third party software vendors to ensure outsourced work packages are clearly documented and understood.
  • Developing a detailed understanding of existing systems including the documentation and identification of their business owners.

Testing & Validation

  • Leading and/or assisting in the preparation of IT-led and user-led test packs (scenarios and/or scripts).
  • Leading and/or assisting the execution of IT-led testing
  • Planning and coordinating user acceptance testing with business teams
  • Working with internal or external development teams to log, triage, prioritise and resolve defects with the new software solutions

Go Live Preparations

  • Assisting the business departments with software training prior to the deployment of a project or change - generally by training the trainer (usually key end users on the project team).
  • Assisting the project team with the pre- and post-implementation tasks e.g. change controls, release testing, implementation support, handover to support, transition to business as usual support.

Change Process & Project Management

  • Assisting the ERP Project Manager or IT Director with the creation of initiation documents for new work packages, enhancements and/or projects.
  • Assisting the IT Director with the stakeholder analysis for each enhancement or project to ensure that the roles and responsibilities of all parties are defined, communicated and understood (IT, business & third parties).
  • Assisting the IT Director with third party software and external vendor evaluations.
  • Occasionally, leading the above three project management tasks on behalf of the IT Director
  • Leading discussions with business teams to agree objectives, scope, business benefits and business acceptance criteria.
  • Presenting well considered ideas and solutions to avoid or overcome project risks and issues.
  • Reviewing and improving the development methodology used for enhancements and projects to deliver improved pace, productivity and quality.

Personal attributes:

  • A team player with a proven track record in supporting software change.
  • A naturally inquisitive mind with a personal interest in the multichannel retail technology sector.
  • Conscientious and thorough, with an ambition to deliver quality software solutions.
  • A quick learner, able to understand the demands of an ambitious and growing Retail business.
  • Able to organise, manage and prioritise own workload to ensure deadlines are met.
  • Good knowledge of writing requirements and specifications for Information Systems.
  • Able to communicate at all levels: from CEO down to End User.
  • Able to facilitate stakeholder workshops and chair meetings efficiently.

IT Capabilities:

  • Excellent MS Office skills, including process modelling tools (Mandatory) e.g. Visio, Lucidchart
  • Practical experience delivering software enhancements using agile and waterfall development methodologies (mandatory)
  • Good knowledge of Hybris eCommerce platform (desirable), MS Dynamics NAV 2015 and ETL/API processes (highly desirable)
  • Knowledge of SSRS and Basic SQL query-writing skills (mandatory)

Experience required:

  • Experienced in Retail projects involving online transactional websites, call centre applications and/or point of sale systems.
  • Minimum of three years experience working in the Retail industry, although would consider travel or telecoms also.
  • Experience of the whole solution development lifecycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between.
  • Relevant experience interacting directly with senior stakeholders and end users.
  • Recent experience working with third parties to deliver outsourced software changes.
  • Experience working in a fast paced, demanding and growing organisation.
  • Experience working with e-commerce, ERP and order processing systems

Ref: BBBH7981_1529489164 | Published: 20th Jun 2018

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