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Advanced Analytics Team Manager - Customer Interaction (m/f)

Job Title: Advanced Analytics Team Manager - Customer Interaction (m/f)
Contract Type: Permanent
Location: Munich / München
Industry:
Salary: €110000 - 140000
Start Date: ASAP
Reference: BBH6970
Contact Name: Tom Fernandez-Buckley
Contact Email: tomf@venquis.com
Job Published: September 28, 2017 14:59

Job Description

For a global TMT client in Munich we are currently searching for a Advanced Analytics Team Manager - Customer Interaction. 

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Role Responsibilities:

  • Manage a team of 15 Data Scientists and Engineers.
  • Continue the expansion of the department's operational utilisation of productive real-time Analytics in all customer-related interaction processes. (The core aim of this area is to improve and optimise our clients' interaction with their customers).
  • Manage relationships with service providers, external partners as well as universities.
  • Actively support the implementation of the departmental strategy.

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Role Requirements:

  • Degree in a relevant field such as economics, mathematics, statistics or computer science.
  • 3+ years experience in managing data scientists or analytics specialists.
  • Excellent knowledge of different analysis and measurement methods, ideally in the context of customer data, e.g. CRM, customer service or customer risk management.
  • Some relevant programming language knowledge (e.g. R, Python, SQL, tableau).
  • Experience of working in an agile environment.
  • Complete fluency in German, very good English skills.

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For consideration send us your CV or call 089 2109 3906 for a more detailed conversation. 

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