£450 - £550 per day
about 1 year ago
Business Analyst - Financial Services - TOM- Target Operating Model- Design - Customer Service - Process- Business Change - Stakeholder Management
An established Financial Service client based in Cardiff is looking for a Business Analyst to lead the introduction of a new Target Operating Model in there Customer Services team. The ideal candidate will have experience of designing and implementing operating model type changes (not technical), ideally in financial services.
This is a pure Business Change role with no technical skills.
- Target Operating Model experience (design, analysing and implementing).
- People Change/Process experience i.e HR Policy, Desk relocation, Job descriptions etc
- Strong communicator
- Strong requirements gathering experience
- SME within TOM
- Stakeholder managements skills (the stakeholders will only be to a Cust Service Manager level).
Please get in touch with Awais Ashraf ASAP via email or JobServe response, when sending across your CV please highlight relevant experience. If experience is suitable, we will be in contact within the next 24/48 hours.