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Are you ready for MSP?

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Shivani Patel MSP, Managed Service Provider, Recruitment outsourcing...

A short guide to the benefits of a Managed Service Provider model

What is MSP?
MSP is one of a variety of recruitment outsourcing solutions where the provider will implement and deliver best practice recruitment throughout the complete contractor life cycle including direct hires and payroll. Our MSP team will work closely with you to design, roll-out and manage the recruitment processes. We believe in embedding ourselves in our clients’ business and operate a team onsite to make us readily available to internal staff. This helps us build an excellent understanding of your business and its recruitment needs and helps us become an effective central point of contact for hiring managers and third party agencies. The centralised management of processes allows you to track performance and spend, monitor compliance and take control of your supply chain, without the administrative burden of having to manage it yourself.

What are the key benefits?

Cost Savings

• Value add at no extra cost
• No need to set up an in-house team
• Alignment and benchmarking of contractor rates
• Rationalisation of suppliers and introduction of PSL
• Rationalisation and negotiation of agency margins reducing cost per hire
• Better control of spend; eg. channelling spend from consultancies to contractors
• We use pricing models that incentivise our staff and 3rd party agenciesto improve on quality and service without impacting your bottom line

Mitigating Risk

• Access to Vq’s market
and compliance expertise
• Centralised management of processes
• Introduction of standardised SLAs across all agencies
• Regular PSL performance reviews, allowing for poor performing agencies to be identified, improved
or replaced
• Implementation and measurement of key metrics
• Improvement of contractor experience protecting your brand reputation
• Identification and management of potential risk due to inconsistent management of contractors

Time
• Reduction of time to hire through effective processes

• Reduction of line manager involvement in hiring process to allow focus on ‘day job’
• Introduction of streamlined contractor renewal process
• Introduction of labour saving features like consolidated invoicing, reducing admin time
• We use our expertise to get it right first time, resulting
in quicker and effective implementations

Is MSP really right for you?

Although the MSP model is a great way of taking control of your recruitment processes, mitigating risk and reducing your costs, it might not always be the right solution (or the right time) to resolve your specific challenges. Below are some of the factors you might want to consider when assessing the best solution for you. 

Although the MSP model is a great way of taking control of your recruitment processes, mitigating risk and reducing your costs, it might not always be the right solution (or the right time) to resolve your specific challenges. Below are some of the factors you might want to consider when assessing the best solution for you. 

 

Big soltuion, small problem?

• What is the scale of your problem?
Will you be trying to implement something bigger than you actually need?
• Could it be resolved by smaller actions like improving existing internal management of process or introducing a PSL?
• What are your predicted volumes of hiring?Do you need a full-scale solution or would it be better to approach specific needs as individual projects?

Are you stakeholders ready?

• Internal stakeholders are key for success, have you identified key stakeholders amongst your hiring managers?
•  Have your hiring managers recognised that
a current problem exists or are they happy with current processes? This might influence engagement with any changes.
• A successful implementation will need senior management buy-in; top down  communication and education will be key to success
• To work effectively, all managers will have to operate within process otherwise metrics will be compromised by ‘rogue’ managers